We have total confidence that we offer you one of the best IPL hair removal devices in the world. That is why we are proud to offer our day 90-day 100% money-back guarantee.
Read and understand our terms below.
To claim our money-back guarantee:
1. Test our handset for at least 60 days from the delivery date, but not more than 90 days
You must complete at least 6 treatments and take a photo of the area (s) you are treating before each session
3. If there are no noticeable results in hair loss, email your 6 photos to us at support firstname.lastname@example.org with your order number, and you will review your application
4. All 90-day money-back guarantee applications MUST be submitted within 90 days of receipt of your device.
5. ALL images MUST have valid time and date stamps. From your first treatment until day 90.
6. If your application does not meet our return criteria, you will not be approved for a refund. Incomplete or illegible receivables will not be repaid.
7. If approved, we will refund you the price of the handset (at the time of ordering), once the handset has been returned to our warehouse *.
The biggest crucial factor for a successful treatment is to simply use it consistently, as recommended, and for the recommended time period.
For those who do not do their treatments weekly, their results will reflect this. We cannot control how often you use your handset or how the handset is used.
Make sure that the detailed user manual is read and understood carefully. If the handset has not been used correctly and as instructed, the refund will not be accepted.
We reserve the right to refuse a refund in the event that we are not satisfied (acting reasonably) with the evidence you provide to us.
Shipping costs and the process of returning the device to us (once it has been approved by our results team) are the full responsibility of the applicant, and refund costs will not be refunded.
We recommend that you return the device via traceable mail. We can not guarantee that all returned goods reach us, unless traced.
* We ask all customers to allow up to two working days for the return to be processed, once it has arrived at our warehouse *
Have you taken progress photos and love your results? We would love to see them and give you some to share. Send your photos to support email@example.com with your order number to claim your gift - from us, to you. 😊